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Statement regarding duty to inform (Data privacy statement)

Table of Content

1) Collection, processing and use of personal data
2) Data storage
3) Integration of the Trusted Shops Trustmark
4) Note regarding e-mail advertising
5) Your rights
6) Use of the contact form
7) Cookies
8) Klarna Payments

Data protection is a matter of trust and we value your trust. We respect your private and personal sphere. To provide you a secure feeling when visiting our website we strictly observe the legal provisions (General Data Protection Regulation (GDPR), Telecommunications Act 2003 (TKG)) when processing your personal data, and we would like to inform you about our data collection and use of data.

1) Collection, processing and use of personal data

You can visit our website without disclosing personal information. Personal data is collected only if you voluntarily provide us with such information when you place an order, open a customer account or subscribe to our newsletter. All data is treated strictly confidential by us. Your customer data is stored and processed by us observing most strictly the provisions of data protection law. We collect, store and use personal data exclusively to satisfy and process your order and for our own marketing purposes.

2) Data storage

We note that IP data of the subscriber is saved to facilitate a simpler purchase process by using cookies, provided that this function is enabled in your browser. For the later processing of an order also the name, the address, telephone number, e-mail address, date of birth and credit card number of the purchaser will be stored. The data provided by you is required to perform the contract and to process measures prior to the contract. Without this data we cannot conclude the contract with you. No data will be transmitted to third parties, except the credit card information which will be disclosed to the processing bank institutions and payment services to charge the purchase price, as well as the address and contact details to the shipping companies we instruct to deliver the goods and to our tax advisor to comply with our fiscal obligations. After a purchase transaction is aborted, the stored data will be deleted, provided no further registration is intended. In case a contract is concluded all data relating to the contractual relationship will be stored until the fiscal period of record-keeping (7 years) has elapsed, and may be deleted thereafter upon request, unless further service or support is desired. The data processing is based on the statutory provisions of § 96 para 3 TKG as well as Art 6 (1)(a) (consent) and/or (b) (necessary for the performance of a contract) of the GDPR

3) Integration of the Trusted Shops Trustmark

To display our Trusted Shops trustmark and collected ratings, if any, as well as for the offer of Trusted Shops products to customers after the placement of an order, the Trusted Shops trustmark is integrated on our website. The processing of personal data for direct marketing purposes we carry out, in view of weighing of interest, for the legitimate interest of optimal marketing of our offer. The trustmark and the services marketed by it are offered Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. When the trustmark is clicked, the webserver automatically stores a so-called server logfile which, e.g., includes your IP address, date and time of your query, transmitted data volume and the requesting provider (access data), and which records the query. This access data is not processed and will be overwritten no later than seven days after you visited the website. Any other personal data will be transferred exclusively to Trusted Shops, if you decide to use Trusted Shops after having finished your order or if you already registered for such use. In this case the contractual agreement between you and Trusted Shops applies.

4) Note regarding e-mail advertising

You may subscribe to our newsletter on our website. For this we need your e-mail address and your declaration that you consent to the subscription to the newsletter. If you subscribe to the newsletter, we will use your e-mail address for our own marketing purposes until you unsubscribe. You may unsubscribe at any time by clicking on the “Unsubscribe“ link in the newsletter, or by sending an e-mail to service@welovefurs.com. We then promptly delete your data related to newsletter mailing.

5) Your rights

You basically have the right to be informed, of rectification, deletion, limitation, portability, withdrawal of consent and objection. If you believe that the processing of your data does not comply with data protection law or that your data protection rights have been violated in any other way, you may complain to a supervising authority. In Austria, the supervising authority is the data protection authority (“Datenschutzbehörde”). If you have questions with respect to our data protection standards, or want to have existing data deleted or object the use or transmission of your data for marketing purposes, please send an e-mail to service@welovefurs.com or a letter to:
WeLoveFurs GmbH, Vorgartenstrasse 129-143/2/1, 1020 Vienna, Austria

6) Use of the contact form

Personal data is collected if you voluntarily disclose it in the process of contacting us or registering to our services. We use your data exclusively to be able to provide you with the desired information or services, i.e. only such information and data is stored and processed which is absolutely necessary to answer your request or to process the order. Your data will not be disclosed to third parties. In case of contact without subsequent registration of a customer account your data will be deleted from our customer data base immediately, if you desire so.

7) Cookies

Our website uses so-called cookies. Cookies are small text files that are downloaded onto your device using your browser. They do no harm. We use cookies to design our offer user-friendly. Most of the cookies used by us will be deleted from your hard drive at the end of a browser session (so-called sessional cookies). Some cookies stay on your device until you delete them. They allow us to recognise your browser at your next visit and to fill out forms automatically. If you desire, you can configure your browser to inform you whenever a page uses cookies and allow them on a case-by-case basis. Our partners are not allowed to collect, process or use personal data via our website using cookies. All data is processed pursuant to the legal provisions of § 96 para 3 TKG and Art 6(1)(a) (consent) and/or f (legitimate interests) GDPR. Our interest in the meaning of GDPR (legitimate interest) is to improve our offer and our web presence.

8) Klarna Payments

Concerning customers from Germany & Austria:

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Concerning customers from Switzerland:

Billpay’s/Klarna’s payment options: In order to be able to offer you Klarna’s payment options and to assess whether you qualify for their payment options and to tailor the payment options for you, we will pass to Klarna certain of your personal information. General information on Klarna you can find here and on BillPay here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s and BillPay’s privacy notices.

For Direct bank transfer, your personal data such as contact and order details, will be processed by Klarna.

For Pay Now (SOFORT Direct Banking) Your personal data such as contact and order details, will be processed by Klarna.

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